Frequently Asked Questions
Everything you need to know about Djinn fragrances, orders, and policies.
The FragranceHow long do Djinn fragrances last?
Our fragrances are formulated at 25%+ EDP concentration. On most skin types, expect 8 to 18 hours of longevity. Drier skin may benefit from applying to pulse points after moisturising.
What notes do Djinn fragrances use?
Each of the 12 has its own profile, from fresh citrus and aquatic scents to warm spicy, gourmand and oud. All are blended at 25%+ EDP concentration, and each product page lists its full top, heart and base notes.
Are Djinn fragrances suitable for sensitive skin?
Our fragrances are tested for skin safety. However, as with all fine fragrances, we recommend a patch test if you have highly sensitive skin or known fragrance allergies. Spray on clothing rather than skin if in doubt.
How should I store my fragrance?
Store in a cool, dry place away from direct sunlight and heat. Avoid keeping bottles in bathrooms. Properly stored, a Djinn fragrance will retain its character for 3 to 5 years after opening.
How long does delivery take?
Orders are dispatched within 24 hours on business days. Standard delivery across India takes 3 to 5 business days. Express options are available at checkout.
What payment methods do you accept?
All orders are prepaid. Pay securely at checkout with UPI, credit or debit card, or net banking. We do not offer Cash on Delivery.
Can I modify or cancel my order?
Orders can be modified or cancelled within 2 hours of placement by contacting us on WhatsApp or email. Once dispatched, cancellation is not possible.
Is free shipping available?
Yes. Free standard shipping on all orders above ₹999. Orders below this threshold carry a flat shipping fee shown at checkout.
What is your return policy?
We accept returns on unopened, unused bottles within 15 days of delivery. The bottle must be in its original sealed packaging. Used or opened bottles cannot be returned due to the nature of fragrance products.
My order arrived damaged. What do I do?
Contact us within 48 hours of delivery with a photograph of the damage. We will arrange a replacement or full refund immediately — no questions asked.